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About the cookies Squarespace uses

We use cookies to help your site run effectively and provide the best experience for your visitors. This guide describes the cookies we place on visitors to your Squarespace site. This guide doesn’t cover the cookies Squarespace uses on visitors to our websites or users of our web or mobile apps.

For more information about our use of cookies, including cookies we use on squarespace.com and our web and mobile apps, visit our Cookie Policy and Privacy Policy.

What are cookies?

Cookies are small pieces of data that websites store on a device. Cookies can improve your visitors’ browsing experience because they help websites remember preferences and understand how people use different features.

Functional and Required Cookies

Squarespace uses some necessary cookies because they allow visitors to navigate and use key features on your site. These cookies vary from site to site depending on the features it uses. For example, Functional and Required Cookies help these features work:

Name

Type

Duration

Purpose

Crumb

Cookie

Session

Prevents cross-site request forgery (CSRF)

siteUserCrumb

Cookie

3 years

Prevents cross-site request forgery (CSRF) for logged in site users.

RecentRedirect

Cookie

30 minutes

Prevents redirect loops if a site has custom URL redirects. Redirect loops are bad for SEO.

CART

Cookie

2 weeks

Shows when a visitor adds a product to their cart

hasCart

Cookie

2 weeks

Tells Squarespace that the visitor has a cart

Locked

Cookie

Session

Prevents the password-protected screen from displaying if a visitor enters the correct site-wide password.

SiteUserInfo

Cookie

3 years

Identifies a visitor who logs into a customer account

SiteUserSecureAuthToken

Cookie

3 years

Authenticates a visitor who logs into a customer account

Commerce-checkout-state

sessionstorage

Session

Stores state of checkout while the visitor is completing their order in PayPal

squarespace-popup-overlay

localstorage

Persistent

Prevents the promotional pop-up from displaying if a visitor dismisses it

squarespace-announcement-bar

localstorage

Persistent

Prevents the announcement bar from displaying if a visitor dismisses it

ss_sd

Cookie

Session

Ensures that visitors on the Squarespace 5 platform remain authenticated during their sessions.

Test

Cookie

Session

Investigates if the browser supports cookies and prevents errors.

squarespace-likes

localstorage

Persistent

Shows when you've already "liked" a blog post.

CHECKOUT_WEBSITE

Cookie

Session

Identifies the correct site for checkout when Checkout on Your Domain is disabled.

Cross-site request forgery (CSRF)

CSRF is an attack vector that tricks a browser into taking unwanted action in an application when someone’s logged in.

Analytics and Performance Cookies

We use Analytics and Performance cookies to collect information on your behalf about how visitors interact with your site. Storing these cookies is how we populate the data you find in Squarespace Analytics, such as traffic sources, unique visitors, and cart abandonment.

You can disable Squarespace Analytics and Performance cookies at any time.

Cookie Name

Duration

Purpose

ss_cid

2 years

Identifies unique visitors and tracks a visitor’s sessions on a site

ss_cvr

2 years

Identifies unique visitors and tracks a visitor’s sessions on a site

ss_cvisit

30 minutes

Identifies unique visitors and tracks a visitor’s sessions on a site

ss_cvt

30 minutes

Identifies unique visitors and tracks a visitor’s sessions on a site

ss_cpvisit

2 years

Identifies unique visitors and tracks a visitor’s sessions on a site

ss_cookieAllowed

30 days

Remembers if a visitor agreed to placing Analytics cookies on their browser if a site is restricting the placement of cookies

Disable Analytics and Performance Cookies

To stop Squarespace from placing these cookies on visitors’ browsers, you can disable Analytics and Performance cookies at any time:

  1. In the Home Menu, click Settings, and then click Cookies & Visitor Data.
  2. Check Disable Squarespace Analytics Cookies.
  3. To also display a cookie banner, check Always, then check Enable Cookie Banner. (To learn more, visit Adding a cookie banner.)
  4. Click Save.

You can also disable collecting these cookies from visitors until they accept your cookie policy in a cookie banner.

How disabling cookies changes what you see in Analytics

After you disable Analytics cookies, some data in Squarespace Analytics won’t be a complete or accurate representation of visitor behavior.

Each pageview event will count like it’s from a new visitor each time. As a result, visits and unique visitors might appear much higher than normal. Each pageview will count as its own visit, when in reality, one visitor might view multiple pages. So, it might look like you have more visitors than you actually have in panels like:

  • Traffic
  • Sales

Another effect of disabling cookies is that clicks, order conversion rates, and referrer attributions in panels like Traffic Sources and Form & Button Conversions won’t be accurate. This is because disabling cookies prevents Analytics from connecting consecutive visitor events in the same session.

Additionally, if someone visited your site before you disabled cookies and returns when cookies are disabled, that person will count as a new visitor, since we’ll ignore those cookies and attempt to remove them to follow your decision.

Check your cookies

For the most common browsers, you can:

  • See which cookies are active in your browser’s settings.
  • Clear cookies from your browser or device, either globally or from a specific website.

For help locating cookies on your device, visit your browser's documentation: 

Add a cookie banner

Certain laws may require website owners to inform their visitors of cookies and ask for visitors’ consent to use them. To learn how to add a notice to your site, visit Adding a cookie banner.

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